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Privacy Policy

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Ruhls of Fitness (ABN 81 371 804 056) of 10 Rudolph Street Hoppers Crossing VIC 3029 (Ruhls of Fitness).

  1. Application

  1. Ruhls of Fitness understands that your privacy is important to you. This notice outlines how your Personal Information will be protected. By using the services of Ruhls of Fitness or visiting its website you agree to the terms of this Privacy Policy.

  2. If you do not agree to use of your Personal Information as outlined, email ruhlsoffitness@outlook.com  or write to 10 Rudolph Street Hoppers Crossing VIC 3029.

  3. This notice may be updated from time to time without notice.

  1. Definitions

    1. In this Privacy Policy:

      1. Ruhls of Fitness refers to Ruhls of Fitness (ABN 81 371 804 056) of 10 Rudolph Street Hoppers Crossing VIC 3029;

      2. Services refers to services offered and provided by Ruhls of Fitness, including but not limited exercise physiology services assisting with management of chronic health conditions along with general health fitness and well-being (online and in person) and related activities;

      3. Personal Information is defined as “any information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion”. Such information may include your name, proof of identity (including your image and signature) address, contact number, email, employment details and history, education, Medicare number, private health insurance details, Workcover, National Disability Insurance Scheme (NDIS), Department of Veteran Affairs, Transport Accident Commission or other similar body, superannuation, gender and other information as required for the purposes of dealing with Ruhls of Fitness as a client, potential client, supplier, job applicant, stakeholder, contractor, student, parent or guardian or in some other capacity which may identify you; and

      4. Website refers to Ruhls of Fitness’s website, https://www.RuhlsofFitness.com.au

  2. How will Personal Information be collected

    1. Ruhls of Fitness may collect Personal Information directly from you, when you:

      1. contact us by phone, mail, online or email;

      2. visit Ruhls of Fitness’ premises;

      3. visit the Website; and/or

      4. use the Services.

    2. You are free to choose whether to provide your Personal Information to Ruhls of Fitness. However if you do not, it may mean that Ruhls of Fitness may not be able to provide you with the requested services.

    3. Your Personal Information may also be collected by Ruhls of Fitness from publicly available sources or third parties.

    4. Should you provide Ruhls of Fitness with Personal Information about another person (other than a minor), you must obtain their consent and let them know about this Privacy Policy, prior to giving their information.

  3. How your Personal Information may be used

    1. Ruhls of Fitness’ use of Personal Information will be limited to:

      1. responding to enquiries from you;

      2. the supply of the Services as requested by you;

      3. notifying you of additional features or services which may be of interest to you, unless you advise that you do not wish to receive such further marketing (refer to opt out option below);

      4. meeting Ruhls of Fitness’ legal obligations;

      5. managing and resolving any complaints and issues;

      6. carrying out internal administrative functions;

      7. market research; and

      8. other purposes with your consent, whether written, verbal or implied.

    2. Ruhls of Fitness will not use or authorise the use of your Personal Information for any purpose other than as set out above or for any other purpose made known to you at the time of collection of your Personal Information.

    3. By providing Ruhls of Fitness with your phone number, you consent to receiving phone calls from Ruhls of Fitness and acknowledge and agree that such calls will not constitute unsolicited telemarketing calls.

    4. Your Personal Information will not be shared, sold or disclosed for any other purpose.

  4. Opt out

    1. At any time you may opt out of receiving any direct marketing or communications from Ruhls of Fitness or third party organisations by notifying Ruhls of Fitness in writing by email  ruhlsoffitness@outlook.com or write to 10 Rudolph Street Hoppers Crossing VIC 3029.

  5. Disclosure of your Personal Information

    1. Ruhls of Fitness will only disclose your Personal Information to a third party in the following circumstances:

      1. to your representative with your consent, which may be given in writing, verbal or implied from your conduct or as nominated by you as your guardian, attorney, executor, trustee or legal representative;

      2. to the National Disability Insurance Scheme (NDIS), Medicare, private health insurer, Department of Veteran Affairs, Transport Accident Commission, Workcover or other similar body or any other agency for the purpose of providing the Services; and/or

      3. to Ruhls of Fitness’s legal advisors, professional advisors, information technology service provider, payment systems operator, financial institution, law enforcement agency, Taxation Office or other statutory authority as is necessary.

    2. You consent to the release of your Personal Information to such third parties for the stated purpose. Once your Personal Information has been disclosed to any of the above third parties, the use, storage, and disclosure by them of your Personal Information will be governed by such third party’s respective privacy policy and terms of engagement.

    3. Ruhls of Fitness’ employees and service providers may be granted access to Ruhls of Fitness’ system which may result in them having access to your Personal Information.  They are bound by an agreement to maintain the confidentiality of all information to which they are granted access.

    4. Ruhls of Fitness may disclose Personal Information if Ruhls of Fitness believes in good faith that the law requires its disclosure, including for mandatory reporting purposes or pursuant to subpoena or court order.

  6. Protection of your Personal Information

    1. Personal Information collected by Ruhls of Fitness may be stored by Ruhls of Fitness in hardcopy and electronic form. Ruhls of Fitness takes reasonable measures to keep all Personal Information secure and protected from interference, misuse or loss and from unauthorised access, modification or disclosure and will be restricted to persons properly authorised.

    2. If Ruhls of Fitness determines that your Personal Information is no longer required for the particular purpose it was collected, Ruhls of Fitness will take reasonable steps to destroy or permanently de-identify that Personal Information.

  7. Access to your Personal Information

    1. You may request access to your Personal Information held by Ruhls of Fitness by email ruhlsoffitness@outlook.com  or write to 10 Rudolph Street Hoppers Crossing VIC 3029.  Ruhls of Fitness may charge a reasonable amount for providing access.

    2. Access to Personal Information may be refused:

      1. if it may impact the privacy of others;

      2. it is prejudicial to an enforcement body;

      3. it may reveal commercially sensitive information;

      4. it may pose a risk to the life or safety of an individual;

      5. if the request is frivolous or vexatious; or

      6. for other legal reasons.

    3. If you believe that your Personal Information held by Ruhls of Fitness is incorrect, incomplete, inaccurate or irrelevant, please contact Ruhls of Fitness by email ruhlsoffitness@outlook.com  or write to 10 Rudolph Street Hoppers Crossing VIC 3029.

  8. Website

    1. Whilst the Website operates in a secure environment and is professionally hosted, when using the Website you should be aware that data transmission over the Internet cannot be guaranteed as totally secure.  Although Ruhls of Fitness strives to protect your Personal Information, Ruhls of Fitness does not warrant the security of any information transmitted to it over the Internet.  Any information transmitted to Ruhls of Fitness over the Internet is done so at the risk of the person or organisation transmitting the information.

    2. Ruhls of Fitness’s web server gathers your IP address to assist with the diagnosis of problems or support issues with the Website and Services.

    3. Cookies allow Ruhls of Fitness to increase your security by storing your session ID and is a way of monitoring single user access. This aggregate, non-personal information is collated and provided to Ruhls of Fitness to assist in analysing the usage of the website. Cookies can be accepted or declined at your preference.

    4. Ruhls of Fitness is not responsible for the contents or practices of any links to third party websites which are provided on its Website and does not endorse such websites.

    5. Refer to Ruhls of Fitness’s separate Terms of Conditions regarding the terms and conditions for accessing the Website and can be found at https://www.Ruhls of Fitness.com.au[LS1] .

  9. Complaints or further information required

    1. Any questions about this Privacy Policy or any complaint regarding treatment of your privacy by Ruhls of Fitness should be made in writing to Ruhls of Fitness:

         10 Rudolph Street Hoppers Crossing VIC 3029

Tel: 0430 928 965

Email: ruhlsoffitness@outlook.com   

 

Ruhls of Fitness will respond to any query within 30 days.

  1. Any breach of this Privacy Policy will be investigated and appropriate action will be taken to prevent any further breach.

  2. Further information on privacy legal requirements can be obtained from the Australian Information Commissioner at www.oaic.gov.au, phone 1300 363 992 or write to GPO Box 5288, Sydney, New South Wales, 2001.

This Policy is current as at 19 January 2025.

 [LS1]Will you have your terms and conditions available on your website?

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